New: Reserve anime figures from Japan risk-free

How Tokyo Grid Works

You choose, we buy in Japan, you receive. No surprises.

1

Choose Your Figure

Browse our catalog of anime figures available from Japan, or request any figure not listed. We'll search our suppliers in Akihabara, Nakano, and online stores.

  • Real-time stock from Japan suppliers
  • Request figures not in catalog
  • Prices in EUR, no currency conversion needed
  • See photos, specs, and availability before deciding
2

Reserve & Choose Purchase Method

Reserve your figure by paying a deposit via Stripe (card, Apple Pay, Google Pay). Then choose how you want to receive it:

  • 100% secure payment with Stripe (PCI DSS)
  • Auto-refund if we can't get the figure
  • Instant email confirmation with order details
3

Option A — Buy Direct (We Ship to You)

We buy the figure in Japan, receive it at our Spain warehouse, inspect it thoroughly, and ship it to your door via certified mail with tracking and insurance (€4.99, free over €100).

  • We buy from Japanese retailers and online stores
  • Inspection: box, figure, accessories, authenticity holograms
  • Photos of actual figure sent before shipping
  • Certified mail with tracking, insurance up to €500
  • 14-day returns if not satisfied
  • Delivery in 24-48h (mainland Spain) after we ship
4

Option B — Reserve for Vinted Purchase

Prefer to buy on Vinted? We list the figure on our Tokyo Grid Vinted account at the agreed price. You pay a small reservation fee on our site (deducted from the Vinted price). When listed, you get notified by email with a direct link to purchase on Vinted.

  • Reservation fee paid on our site (€5-€15 depending on figure)
  • Fee is deducted from the final Vinted purchase price
  • We list on our verified Tokyo Grid Vinted account
  • You receive email with direct link to the Vinted listing
  • Complete purchase on Vinted (protected by Vinted buyer protection)
  • We handle shipping from our Spain address to you
  • Same inspection & photos as Option A
5

Receive Your Figure

Whether you chose Option A or B, the figure ships from our Spain address. You get certified mail with tracking, insurance, and the same quality inspection. Enjoy your authentic Japan figure!

  • Certified mail with tracking & insurance
  • Delivery in 24-48h (mainland Spain)
  • 14-day returns if not satisfied
  • Authenticity guaranteed: original box, holograms, accessories
  • Email support for any questions

Why Not Buy Direct on Vinted/Wallapop?

Key differences between resale and direct reservation

AspectVinted / WallapopTokyo Grid
Price+50-200% over Japan priceJapan price + small margin
AuthenticityRisk of bootlegs/fakes100% original, official stores
ConditionPhotos sometimes misleadingWe send real photos before shipping
GuaranteeNone (private sale)14-day returns + shipping insurance
AvailabilityOnly what's already in SpainAccess to full Japan catalog
ExclusivesImpossible to getCan source event/store exclusives

Frequently Asked Questions

Answers to the most common questions

Is it safe to pay upfront?

Yes. We use Stripe (same as Shopify, Amazon). Your money is held until we confirm purchase. If we can't get the figure, Stripe auto-refunds to your card in 5-10 business days.

How long until the figure arrives?

Depends on Japan availability. Usually 2-3 weeks from payment: 1-2 weeks to buy and receive in Spain + 1 week to ship to you. We notify at every step.

What if the figure arrives damaged or wrong?

14-day returns (return shipping on us if our error). We inspect before shipping and send photos. If damaged in transit, mail insurance covers up to €500.

Can I request figures not in catalog?

Absolutely! Use the 'Request Figure' form. We search our suppliers and if found, notify you with price and photos. You get priority to reserve before it goes to catalog.

How does Vinted work? Do you sell for me?

If you ask, we list the figure on Vinted under your account with your photos/description. We handle messages, offers, and shipping. You get paid directly to your Vinted account. We take a small management fee (3-5%).

Are figures 100% authentic?

Yes. We only buy from official Japanese stores and retailers. Never from shady second-hand markets. Every figure comes with original box, authenticity holograms, and complete accessories.

Ready to Get Your Figure?

Browse the catalog or request it if you can't find it. No commitment, no risk.